Shipping Policy
1. Processing Time
All orders are processed within 1–3 business days.
Orders are not processed or shipped on weekends or public holidays.
2. Shipping Time
We currently ship to the United Kingdom.
Estimated delivery time:
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5–12 business days (tracked delivery)
Most orders are delivered earlier depending on stock availability and processing time.
Please note that delivery times may vary due to demand, logistics, and external factors.
3. Shipping Costs
Shipping costs are calculated at checkout.
From time to time, we may offer free shipping promotions, which will be clearly indicated on our website.
4. Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number.
Please allow a few days for tracking information to update.
5. Delays
While we strive to meet delivery estimates, delays may occur due to:
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High demand periods
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Customs processing
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Carrier issues
We are not responsible for delays caused by external shipping carriers.
6. Incorrect Address
Please ensure that your shipping details are correct at checkout.
We are not responsible for orders shipped to incorrect addresses provided by the customer.
7. Lost or Stolen Packages
If your package is marked as delivered but not received, please contact the shipping carrier first.
If you still need assistance, contact us and we will do our best to help.
8. International Shipping
As a dropshipping business, products may be shipped from international suppliers.
This may result in variations in delivery times.
9. Contact
If you have any questions about your order, please contact us at:
Email: bestiepetsshop9@gmail.com